All sales are final. However, for utmost consumer satisfaction, our customer service department will assist you with your return considering the below:
- Claims for damage or shortage of merchandise must be made at the time of the delivery.
Placing an Order
Ordering has never been this easy before! Simply follow the instructions, filling the required fields with the necessary information. Please be informed that inadequate or wrong information will delay the processing of your order. Be especially careful when entering numbers. Correct billing addresses are required, as well as confirmation if being shipped to a different location.
We are closed on every Saturday (Sabbath). all orders coming in over the weekend are not valid and final until it is processed after the weekend.
We are also closed on Passover Friday, April 19 – Friday, April 26
If you do experience difficulties submitting your order, or you are unable to locate a specific product, our well-informed salesmen are available for assistance.
For shoppers’ convenience, we offer the below payment options:
- We accept checks (drawn on a US Bank with US funds), wire transfers, money orders, CODs, and all major credit cards as American Express, Discover, Mastercard and Visa.
- Orders paid by personal or company check will be shipped upon clearing the bank.
- There is a $7.50 surcharge for COD orders at which certified checks, bank checks or money orders are acceptable.
Shipping Methods and Rates
Packages are shipped by UPS, Ground Service, F.O.B. New York. Upgraded methods are available, to comply with customers’ expedited needs, provided by UPS’s air service.
To ensure prompt delivery, please provide a physical shipping address as we do not ship to Post Office Boxes.
Orders are processed within 24 hours of when placed. One to two business days should be allotted for tracking information to update. Tracking accessibility is just a click away with our new easy online link!
- No Returns without our authorization.
- RMA numbers are valid for 15 days after issuance with original packaging only.
- Defective merchandise will be exchanged within the first seven days of receipt.
- A minimum of 10% restocking fee is applied to all returns and cancellations.
- Shipping charges are nonrefundable.
finecardstock.com does not hold any responsibilities and is not obligated to fulfill orders with incorrect pricing or product specifications due to typographical errors. We shall have the right to cancel or refuse any such order without liability.
Merchandise advertised is generally in stock. Should we become oversold due to any unpredicted reason, superfineprinting.com will not be held accountable for fulfillment of these requests.